Need help with your ice maker? We're here for you.

Your unit comes with clear instructions and care tips. For extra support, reach out via the official contact info in your manual.

Why water runs but my ice maker does not make ice?

This is normal self‑protection mode to avoid internal freezing. Ice production will restart within 10‑30 minutes. Should this happen very often, please reach out for further assistance.

How do I prep enough nugget ice for a party?

Start early and move finished nuggets to the freezer often. This clears basket space so the machine keeps running steadily.

How do I keep nugget ice tasting fresh and clean?

Use bottled water. Clean the unit regularly according to the manual. If stored long-term, drain all water and leave the lid open to air dry.

Does the basket keep ice frozen long-term?

No, it’s for temporary collection only. Transfer nuggets to your freezer. Freeze flat or portion them out to prevent clumping.

Product description

Nugget Ice Maker | Enjoy a Satisfying Crunch with Every Bite

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